All orders are sent with tracking and insurance. Please make sure to provide your full name and address along with any delivery notes at checkout. Der Akt is not responsible for items lost, stolen or damaged in the post.

International shipping: all import duties and taxes are the responsibility of the buyer. Before purchasing please ensure you are informed of import conditions in your country with a quick Google search. Der Akt will not be responsible for items not accepted in the country of the purchaser or for import duties and taxes. If you decline to pay import duties and taxes and opt to have the item returned, you will be issued a refund minus any shipping charges ONLY upon receipt of the unopened item by Der Akt (not applicable to custom orders). 

Due to COVID there are currently international postage delays as there are limited flights leaving Australia. It’s not possible to predict postage times at the moment.